Category: Uncategorized

  • Meet Shelli: Marketing Manager

    My name is Shelli Martineau. I’m a digital marketing manager, content strategist, and amateur photographer living in Seattle, WA. I believe I am a natural fit to help Thorn eliminate child abuse on the internet.

    You can learn more about my experience here or email me. I’d love to learn more about the role and the folks at Thorn.

  • 4 marketing emails and newsletters I click (and why)

    What marketing email and newsletters do I click and why?

    This is the question has driven my thinking lately. After all, it stands to reason that keeping an eye towards my own online behavior can offer valuable insights when it comes to crafting content for clients.

    So, after scrolling through my inbox and email archive, I’ve come up with the following list of outstanding email marketers:

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    1. One Kings Lane

    OKC emails are a well balanced mix of retargeted content (stuff I’ve already looked at and/or favorited) as well as new inspiration and seasonally interesting projects.

    I click because I’m hopeful I’ll find the perfect object or piece of furniture to complete my bedroom project.

    The only downside to these emails is that they’re a bit too long (with over 16+ boxes of content to look over). I usually only click through the first few boxes that catch my fancy before I lose interest.

    2. Skillshare

    A little less targeted, but full of interesting tidbits, Skillshare emails are always a great source of FREE inspiration.

    I click when I’m inspired to learn something new.

    3. Audible

    Most prolific readers suffer from FOMO (Fear of missing out). They’re always on the lookout for the next great novel/YA Series/Sci-fi Thriller, etc. I am no exception to this rule. I’m forever after that elusive “perfect read.”

    I click due to FOMO (Fear of missing out).

    Audible knows this and has mastered the art of carrot-dangling. Audible’s marketing emails get bonus points for being short and expertly targeted, “Something in your wishlist is on sale for $3.95!”

    4. Churchmouse Yarns & Tea

    Most of you (unless you’re an avid knitter) have surely never heard of Churchmouse Yarns & Tea, but I can assure you’re they’re a one-of-a-kind, extremely gorgeous boutique yarn store. Everything Churchmouse writes and creates is painstakingly crafted and lovingly curated.

    I click because they’re the best in their niche. 

    I’ve come to expect quality content from Churchmouse. The copywriting is excellent, the products and projects they choose to feature are always interesting, and I know I’ll find something timely and exciting if I click.

    Now it’s your turn! What marketing emails and newsletters do you look forward to receiving? Why do you click?

  • Headline Challenge: 50 Blog Post Headlines

    Carol Tice from Copyblogger wrote this great post 50 Can’t-Fail Techniques for Finding Great Blog Topics and in it she suggests taking the Headline Challenge, “Tell yourself you need to come up with 50 story ideas today, or else. Jot down anything and everything.”

    I decided to accept Carol’s challenge. Here we go:

    1. Skip Twitter. These are the links you should read this week
    2. Something new happened on Facebook (again)
    3. The only 5 rules you need to know about social media marketing
    4. Why lists posts are the worst and you should still write them
    5. The 5 types of emails I’m likely to read
    6. Newsletters that get me excited and why
    7. Buying a TV online. My customer journey
    8. What to do when your target audience knows more than you.
    9. How your business should answer controversial questions
    10. Blogs I look forward to reading (and why)
    11. FAQ’s about Social Media Marketing
    12. The definitive guide to B2B marketing on Facebook
    13. If you walk away from my blog with one piece of wisdom let it be this
    14. The product launch checklist for social media managers
    15. The awareness campaign checklist for social media managers
    16. Why your company’s social media manager should be your new BFF
    17. Should all social media managers be bloggers?
    18. A Day in the life of a freelance social media manager
    19. 3 Startups someone needs to invent
    20. Hashtags that just don’t make sense (I’m looking at you #SeattlesFestival)
    21. The one social media metric you should check every day
    22. Creating video on a budget
    23. A social media marketer’s daily checklist
    24. Signs you’re doing social media all right
    25. Social media tactics that make me angry
    26. Signs you’re doing social media all wrong
    27. How to write one blog post every week no matter what
    28. Lessons in habit change from a freelancer
    29. 10 Pictures: My life as a social media marketer
    30. How I stay motivated when working from home
    31. Why I still love Twitter
    32. Why Tumblr is my favorite social media platform
    33. Facebook needs to change the way they ________
    34. What I tell people when they ask about LinkedIn
    35. The easiest way to get people talking on Facebook
    36. What I tell people when they say Twitter is too hard
    37. My favorite social media accounts (and why!)
    38. Why Reddit is my favorite source for news (and adorable pictures!)
    39. You’re making it too complicated! How to launch a product on Social Media
    40. Why you’re not really leaving Facebook
    41. The coolest social media campaign I’ve seen this year
    42. 30 ideas for your Black Friday campaign
    43. Why we fight against changes to our social media platforms
    44. 50 ideas for your next product launch
    45. My dream social media team
    46. 10 Blog ideas for small businesses
    47. Why I bite my tongue in job interviews
    48. How to come up with an original blog concept (by stealing!)
    49. 5 Writers I admire
    50. If your Facebook Page could talk

    Now the question is….. Which ones would you like to see me write?

  • Your Roadmap for Creating an Influencer Outreach Campaign

    Do you know how to reach Influencers?

    A one-to-one social media marketing campaign (sometimes called an influencer outreach campaign) enables brands to connect with influencers, promotes authentic conversations about a brand or product, and empowers influencers to use their social media standing to tell their audience about goods/services they love.

    Influencer outreach campaigns can get people talking about your brand but require careful strategy to ensure you’re not spinning your wheels or wasting your time. Follow this roadmap to start your Influencer Outreach Campaign off right.

    1. Review your objectives.

    Influencer outreach campaigns harness the power of influencers and convert them into brand loyalists or evangelists. They can also convert casual fans into staunch supporters and increase “buzz” about a brand/product or service. When creating your influencer outreach campaign, determine what you hope to accomplish and what you can do realistically. Do you want to build your email list? Increase sales? Generate awareness? Create leads? If you’re not sure what you want or can feasibly do, start small. Remember, objectives should be….

    • Logical and doable.
    • Simple, and easy to explain.

    Plus, you shouldn’t have too many! One or two is plenty. Here are a few examples of great objectives:

    Attract millennial audiences to sign up for our 5k in Boston

    Use what we learn to attract millennial audiences to sign up for our next 5k in Seattle.

    2. Research and consider your audience

    If you’re unsure where to begin, start with basic demographic information from your Facebook and Twitter insights pages. Your social media channels are a wealth of information and will help you come up with your audience profile. List all relevant information including:

    • Age group(s)
    • Gender
    • Location(s)
    • Relevant hobbies/interest(s)
    • Pages/influencers they follow

    Once you have an initial point of reference you can start your research in earnest. MarketingLand has a great post on Audience Research. Also look into information from Nielson/Fortune, ExactTarget (great free blog posts with stats/info as well as paid tools), Bazaar Voice (whitepapers), Comscore (paid tools), and more.

    3. Choose influencers based on your audience’s frame of mind and viewing habits

    It’s tempting to believe that celebrities are the best influencers to chase because they have lots of influence over their millions of fans. The problem is that they are often difficult to reach and persuade (even if you have an amazing product and superb connections). Plus, fans are getting wise and see many gifts and products on celebs pages for what they are (paid promotions) vs a genuine interest in a product or service.

    Successful influencer campaigns target people who are not already bombarded with free gifts and perks. When narrowing your target list of influencers consider what your audience wants and pays attention to.

    What’s in your audiences’ feed?
    • Think about their mindset when it comes to your product/service/campaign.
    • Brainstorm their TV, internet, reading, and viewing habits
    • Create a list of key categories they pay attention to (Example: News, Sports, Culture, Fashion, Tech, etc.)

    Also, before choosing an influencer based soley on their catchy/viral tweets, their crazy # of Instagram followers and/or their witty, popular blog, consider if they’d really like what you have to share.

    4. Come up with a code of ethics.

    Staying true to your brand’s established voice and the spirit of  your online community is key. Influencers will recognize if you are being fake or insincere which is why a code of ethics for your campaign is important.

    • Will you be following up with influencers after you’ve sent out your product?
    • Will you expect them to write something or send your product with no strings attached?
    • Are there any legalities that need to be considered?
    • Do your influencers know they’re not obligated to promote you?

    Writing out your code of ethics and disclosure agreement makes your influencers aware of the policies and legalities behind your campaign. An excellent example of an Influencer Outreach Campaign’s code of ethics can be found on AngelSmith’s website.

    5. Develop an approach or theme for reaching out to influencers.

    Based on your strategy, come up with 2-3 concepts that will make your influencers EXCITED enough to engage and respond.  Encompass what you know about your audience and any obstacles you may face.

    • Make it personalized.
    • Do your homework
    • Don’t be a spammy douche.

    Example:  Millennials in Boston are drawn together by one simple theme: FEAR OF MISSING OUT.  Share a free entry ticket to our 5k and access to the VIP lounge with all our favorite Boston Influencers. 

    7. Think about how you will measure success.

    Measurement should always be based on your goals. After all, that which you focus on becomes what you’re good at.

    Many view these four metrics as the baseline measure for any influencer outreach campaign:

    • Social Engagement
    • Social Impressions/Reach
    • Clicks
    • New Sign-ups/Conversions

    8. Use what you know to create a roadmap.

    The last step is putting all the pieces together. Give yourself ample time to execute and record each of the following steps:

    1. Identify and write messages and themes.
    2. Scout and engage influencers.
    3. Educate influencers on your product/campaign.
    4. Give them something (free tickets to event, access to product, invitation, etc).
    5. Promote their content (after internal review/approval).
    6. Measure and repeat!
    Do you know of a cool, funny, or just plain awesome influencer outreach campaign?  Share it — I’d love to see it!
  • Infographic: Know The 5 Types of Awareness on the Buyer’s Journey

    Depending on your customer’s stage of awareness, they will need different content and messaging.

     

    TypesOfAwareness

     

    Completely Unaware customers need content that informs and enlightens.

    Is your customer Pain Aware?  Provide solutions to their pain, or even shine a light on the pain itself.

    Problem Aware customers are seeing a solution.  Help them solve it with content that provides a solution.

    Some have done their homework and have an answer in mind. Solution Aware folks are looking for a road map or the best way to implement a solution. They respond to high-level benefits.

    Brand/Product Aware people want to know more about your product specifically. How is it different from other products? What is the biggest benefit to using your product? What can you offer? They love a good, “But wait, there’s more!”

    (Hat Tip: Inbound.org & Joanna Weibe)

  • My Actual Goodreads Goal: Books To Read In 2015

    I read 22 books last year.

    Well, my actual number is a little higher (there were some I didn’t record. I’m a meager self-quantifier), but my Goodreads list is pretty damn close. Apparently my “goal” for 2014 was 36 books (which I didn’t meet and only vaguely remember setting), and after a little sleuthing, I determined that I blew 2013 out of the water (9 books according to Goodreads).

    So, all in all, 2014 was an excellent year for literature in my world.

    Screen Shot 2014-12-30 at 11.00.05 AMAll that said, I won’t be setting a specific number goal for 2015 (well….. I might… but…) for me, reading isn’t about the numbers. Don’t get me wrong, I’m a voracious reader and love to brag about what a smarty I am, but I tend to read slowly. I’m not looking to finish with the most books under my belt. I read to find inspiration, to draw insights, and to savor big ideas. Sometimes I even take notes. I try to read mindfully and that’s my real Goodreads goal for 2015.

    So, in an attempt to be mindful about my 2015, I’ve been reading 2014 and 2015 book lists (yeah, reading about reading) and I’ve come up with a list of books that I think will make my 2015 inspirational, insightful, and pretty damn awesome. I’d feel a little remiss if I didn’t share the list with you guys, so here it is — enjoy!

    Books to Read in 2015

    Nonfiction

    I’m actually most excited to get started on some fun, inspiring, and insightful nonfiction. These are my 5 picks for 2015.

    • My First Summer in the Sierra (John Muir) – It’s an old one, but I’ve got cabin fever and am itching to do some more long hikes and bike rides. Muir will have to tide me over until the Spring! From the cover, “Picturesque descriptions and sketches by one of America’s most important and influential naturalists describes the author’s 1869 stay in California’s Yosemite River Valley and the Sierra Mountains. Muir’s engaging journal describes majestic vistas, flora and fauna, as well as the region’s other breathtaking natural wonders. 21 black-and-white illustrations.”
    • The Innovators: How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution (Walter Isaacson) – This one is on countless lists so I’ve decided to give it a try. From the cover: “The Innovators is Walter Isaacson’s revealing story of the people who created the computer and the Internet. It is destined to be the standard history of the digital revolution and an indispensable guide to how innovation really happens.”
    • Alan Turing: The Enigma (Andrew Hodges)A movie based on Turing’s life was released in 2014. While I haven’t seen the film, I am curious about Turning and his work, so I added this one to my list. From the cover, “It is only a slight exaggeration to say that the British mathematician Alan Turing (1912-1954) saved the Allies from the Nazis, invented the computer and artificial intelligence, and anticipated gay liberation by decades–all before his suicide at age forty-one.”

    Fiction

    I turn to fiction when I’m having a bad day. There is nothing like hiding one’s nose in a novel to cure the blues. This time last year I was obsessed with The Hunger Games Trilogy (loved it!) this year I’m looking forward to reading these guys:

    • All the Light We Cannot See: A Novel (Anthony Doerr)From the cover, “Marie-Laure lives with her father in Paris near the Museum of Natural History, where he works as the master of its thousands of locks. When she is six, Marie-Laure goes blind and her father builds a perfect miniature of their neighborhood so she can memorize it by touch and navigate her way home. When she is twelve, the Nazis occupy Paris and father and daughter flee to the walled citadel of Saint-Malo, where Marie-Laure’s reclusive great-uncle lives in a tall house by the sea. With them they carry what might be the museum’s most valuable and dangerous jewel.”
    • We Were Liars (E. Lockhart) – The buzz on this one is excellent. From the cover, “A beautiful and distinguished family.
      A private island.
      A brilliant, damaged girl; a passionate, political boy.
      A group of four friends—the Liars—whose friendship turns destructive.
      A revolution. An accident. A secret.
      Lies upon lies.
      True love.
      The truth.”
    • Big Little Lies (Liane Moriarty) – Yet another with great word of mouth. From the cover, “Big Little Lies is a brilliant take on ex-husbands and second wives, mothers and daughters, schoolyard scandal, and the dangerous little lies we tell ourselves just to survive.”
    • Winds of Winter (George R.R. Martin) – WoW made my list despite it having not actually having a set date for publication. It’s here because I’m EAGERLY anticipating it’s release and rumor has that might happen in 2015. If so, I will promptly drop everything and pick it up.
    Well, that’s my list! I’m curious — what are you planning to read next year? Do you have any recommendations for me? Tweet or leave a comment. Happy Reading!
  • Are Marketers Ruining Social Media?

    At the risk of sounding like a grumpy old person shouting at the kids on her lawn and complaining about the long-gone good old days, one question has been at the back of my mind for a while now:

    Are marketers ruining social media? Untitled design (2)

    When I first started working in social media 5 amazing years ago I was, admittedly, wildly optimistic. I loved my job because it was the chance to talk to people, to be creative, to listen, and to be a part of something different. Since then, I’ve held on to a few steadfast beliefs that have shaped my work over the years. They are (in part):

    • Social media is for talking with people who share a passion. It’s my job to facilitate a two way conversation between brand and fans.
    • If something is worth writing, it’s worth writing well.
    • Respect pays in dividends and people are not dollar signs.
    • An effective storyteller is also an excellent listener.
    • Social media gives us the opportunity to surprise, delight, inspire, help, gossip, serve, and tell a story.

    I’ve been fighting to hold on to these core values as social media has grown and evolved into something that people actively try to ween themselves off of.  Aside from a few radicals who are still holding out, social media is now something different:

    • Passion and conversation have been replaced by pragmatism and broadcasting.
    • Writing is cheap, generic and boring.
    • Respect and service can be automated.
    • Listening = Metrics
    • Stories are sales pitches.

    Admittedly, I saw this coming. We all did, right?  Social media is a way to harness an increasingly valuable commodity: attention. That said, I still believe the best social media marketers are the ones who stick to the core tenets that our social business was built on. There are still some who still understand the traditional, self-serving ‘all push’ method of marketing is dead. They deeply care about the end-user and don’t see people as merely prospects.

    So, I’d like to ask you….. no, beg you…. to remember the good old days of social before you hit ‘publish’ next time. If it helps, this is my litmus test for all posts, editorial calendars, and content plans I write:

    • If this came through my personal newsfeed would I like, comment on, or share this?
    • Is this content unique, entertaining, educational, informative, or inspirational?
    • Is this timely and relevant to fans of the page?
    • Would I call this a low quality image, post, or meme?
    • Would I complain about seeing this content in my News Feed?

    I’m curious. Do you agree? Are marketers ruining social media?

  • 8 Free Tools for Listening to Conversations in Social Media

    Imagine the last party you went to. Think about who you were with, how you presented yourself, who you spoke with and what you talked about. Now imagine a complete stranger walking up to you, opening his coat, and shouting, “Hey! Wanna buy some of our COOL watches? They’re buy one get one free if you act NOW!”

    How quickly would you run away from this strange person?

    It may seem like an exaggeration, but I assure you, that’s how awkward a sales pitch can come across in social media. If you approach people like the weird, watch-selling-trenchcoat-guy no one will want to talk to you. Even worse, you could potentially alienate yourself from the very people you hope to interact with.

    Social media is about conversation, engagement, providing good content and above all else — listening.

    As with “real life” it’s best to enter a conversation after first listening. Listening tools can help you:

    • Know the context of the conversation online and pinpoint what is being said.
    • Determine the things your potential audience likes to discuss.
    • Identify and understand the people within the social landscape (i.e. Who they are and what they want).
    • Create content (conversation) that is geared towards the people you’d like to connect with.

    8 Free Tools

    There are many Social Media listening tools at your disposal. Some of the best get quite expensive, but if you’re operating on a small budget, these 8 free tools can help you listen in on the conversation before and while you participate:

    1. Google Alerts – Get email updates of the latest relevant Google results (web, news, blogs, etc.) based on your keywords and terms. Google Alerts will monitor the web for you while you’re doing other things.
    2. Google Reader  – Google Reader is a tool for gathering, reading, and sharing all the interesting blogs and websites you read on the web. Collect relevant industry blogs in your reader and check them often.
    3. Social Mention – Social Mention provides real-time search of “100+ social media properties directly including: Twitter, Facebook, FriendFeed, YouTube, Digg, Google etc.” You can sort and filter your results (alerts to come).
    4. Topsy  – Similar to Social Mention, you can use Topsy to perform real-time searches of Google Plus and Twitter. Per Topsy, “Topsy is a realtime search engine powered by the Social Web. Unlike traditional web search engines, Topsy indexes and ranks search results based upon the most influential conversations millions of people are having every day about each specific term, topic, page or domain queried.”
    5. Hootsuite &/Or Tweetdeck: Organize your search with the help of columns. You can search keywords, phrases, hashtags, twitter lists, etc. Nik Hewitt wrote a great post about optimizing your Hootsuite searches.
    6. Twitter Trends Map  – Trendsmap is a great way to monitor what is being said on Twitter in your area.
    7. What the Trend  – Find out what topics are trending on twitter, what they mean, and how they might be relevant to your audience.

    BONUS: Wondering what terms and keywords to help you listen? Adamn Holdenbache from Social Fresh has your answer.

    Which tools do you use to listen in on social media conversations? Did I miss any good ones?

  • 16 Image Creation Tools to Improve Your Content

    For many brands and businesses photo albums and photos on Facebook can get up to 180% more engagement and social networking sites like Tumblr and Pinterest drive incredible amounts of traffic back to blogs and websites via images. To put it bluntly, images are more important than ever when it comes to online marketing. Unfortunately, not everyone has the time (or skills) to regularly produce images. Luckily for them, however, there are some free and easy tools that help with image creation in a pinch. Here’s a list of a few of my favorites.

     to Improve Your Content

    Have Smartphone, Will Travel

    If you have time to take your own pictures (or already have a few you’d like to use) and you want to edit them quickly, use some of these tools:

    1. Instagram – No surprises here, right?
    2. Google+ – Did you know you can edit images using Google+? Yep! Google provides some great filters, plus you can add text.
    3. Twitter – Twitter has photo filters now. Here’s how to get started.
    4. Facebook – Use Aviary Editor to edit photos for your Facebook profile (please note: This isn’t compatible with Pages just yet).
    5. Photovisi – An easy way to create photo collages.
    6. Pixlr – Pixlr has smartphone and web apps.

    Free Photo Archives

    1. Stock Xchng – One of the best free photo sites out there.
    2. Flickr  – Per Flickr, “Many Flickr users have chosen to offer their work under a Creative Commons license”, and you can browse or search through content by clicking Advanced Search > Only search within Creative Commons-licensed content.
    3. Wikipedia – Wikimedia Commons is a media file repository making available public domain and freely-licensed educational media content.
    4. Morguefile – They say the provide, “high resolution stock photos for your illustration, comp or design needs.”

    No Camera Needed

    No time to break out the camera? That’s fine too!

    1. Quozio – Have an excellent quote burning a hole in your pocket? Quozio will make it a pretty image – fast!
    2. Recite – Creates fun quotes and text-based images. Their branding appears on the image.
    3. Roflbot – Creates meme-worthy pictures quickly. You can use your own pic, a pic from the web, or let Roflbot randomly select an image. Their branding appears very small on the bottom right hand corner of saved images.
    4. Memegenerator – Another meme creator. Use already established memes and images and add your own unique slant
    5. SomeECards – Might be funny for another few months. Maybe.
    6. Polyvore – This is a fashion-realted photo site that allows you to create and edit outfits and shopping related imagery.

    Which tools do you use to create images? Did I miss any good ones?